Mostly because there are other means of marketing promotions to consumers. Companies have their own social media sites, website and Youtube channels to promote from.
If you ask any consumer of their opinions, a majority tend to comment on how emails annoyingly fill up their inbox and they end up sending them straight into the spam folder. Whenever you sign up to an online account or buy anything online, one of the first things they ask for is your email address which goes onto the companies data base. From then on you receive daily emails about upcoming promotions, which some people find pestering and actually puts them off re- purchasing. We've all been there, right.
This statement is very true, there is of course many other means of marketing today then there was when emailing started, such as social media. But email Marketing is the basics and most simple way to directly contacting a consumer and build a one- to- one relationship. Why would companies want to remove that relationship? Especially as everyone accesses the internet daily and the vast majority are checking their phones/ Facebook/ email every minute. It is even rumoured that social media and email will be integrated (Paul Bates). Google have already integrated with their own Google+ and Google Mail but there is yet to be an integration with the main social media sites.
It seems that really with the increase of smartphone users and portable device users the opportunity to reach consumers through email marketing can only grow. These stats give an interesting example of Mobile email usage today:
- More email is read Mobile than on a desktop email client or via webmail. Stats say 44% of email is now opened on a mobile device Litmus –”Email Analytics” (June 2013)
- 90% of smartphone owners access the same email account on mobile and desktop. ExactTarget– “The 2012 channel preference survey” (2012)
- Daily we spend 9 minutes on email via a mobile device, that is 7.6% of the total 119 minutes we use our phone per day. O2 – “Mobile life report” UK (2013)
- 45% of holiday season emails are being opened on mobile – up slightly from before the season began – Experian – Hot holiday trends (2012)
- The number of mobile e-mail users is predicted to grow 28% in 2014 and 23% in 2015 – The Radicati Group “Email Statistics Report, 2013-2017″The main purpose people say email is dying or dead is because they only use social media to communicate. But that is no means of business communication, which is why email communication is going nowhere. Whether it is business to business or business to consumer, there is the need for professional communication. No one is going to sit on the phone and try and connect or sit on hold for hours, when they can just sit on their phone and simply type out their email in minutes and send!